Privacy Policy for Your Protection

At Phorineluxa, your privacy is fundamental. This policy explains how we collect, use, and safeguard your information in compliance with Australian regulations and industry best practices.

Information We Collect About You

We collect only essential information to support your use of our recommendation service and maintain site functionality.

• Personal identification information you provide (such as name and contact details) when registering or contacting us.
• Technical and usage data collected from your browser, device, and site interactions, for analytics and security purposes.
• Preference information, including notification settings and communication preferences you select on the platform.
• Any other data you voluntarily submit via forms, surveys, or customer communications channels.

How We Use Your Information

We use your information to deliver, enhance, and support our AI-powered services while protecting your privacy.

• To provide, personalize, and improve the recommendation platform and associated communications.
• To ensure system integrity, detect fraud, and comply with legal obligations under Australian law.
• To analyze service usage patterns, supporting efficiency and helping us design features relevant to you.
• To communicate updates, changes, and service information based on your stated preferences.

Legal Basis for Processing

All processing complies with the Privacy Act 1988 (Cth) and other applicable Australian regulations.

Your information is processed where it is necessary for service delivery, legal compliance, or with your express consent. You may withdraw consent at any time by contacting us.

Sharing Your Data

We do not sell your information. Data sharing is tightly controlled and occurs only when required to deliver or protect our service.

• Service providers who support platform operations are given access only when necessary and under confidentiality agreements.
• Government agencies or law enforcement bodies if legally required under Australian law.
• If business ownership changes, data may be transferred as part of asset transition, always in line with applicable protections.

Data Security

Your personal information is safeguarded with robust encryption, secure storage and limited access controls. We regularly review and update our data security measures to align with current Australian standards. However, no method is entirely risk-free. We encourage you to protect your information by maintaining the confidentiality of your login details and practicing good online hygiene.

Your Rights

You have rights regarding your personal data. We are committed to respecting and responding to your requests promptly.

• Access your stored personal information at any time by submitting a request to our support team.
• Request corrections if any of your personal data is inaccurate or outdated in our systems.
• Withdraw consent or request deletion of your personal information, subject to legal and operational requirements.
• Opt out of communications for marketing or non-essential updates by using account settings or contacting us.

Cookies & Tracking Tools

We use cookies and similar tracking technologies to operate our platform, improve your experience, and measure the performance of our recommendations. See details in our Cookie Policy.

View Cookie Policy View Cookie Policy

Contact Us

To exercise your rights or raise privacy concerns, please contact us using the details below. We are committed to transparent resolution of all inquiries.

Policy Changes Notification

Any updates to this privacy policy will be posted here. We encourage you to review this page regularly for the latest information.